Custom-built AI automation for the manual work costing you time and money

Pivotal Labs was a world-leading consultancy that helped organisations replace slow, manual processes with software that actually worked for their teams — going in, mapping how teams actually work, and building systems around that reality. I spent 6 years doing exactly that, delivering 20+ projects across Finance, Energy, Defence, and Health Care — including serving as Program Manager on the NHS COVID-19 app.

I design, build, and launch every automation myself — using no-code and AI-native tools like Bubble.io, Flowise, and n8n. I've delivered complex production systems on these platforms — from AI-driven document processing and compliance workflows to end-to-end marketplaces with payment infrastructure — handling thousands of users and hundreds of transactions a week. Designed around the people who use it and built to the same standard as any enterprise system.

I have an MBA and I've delivered large-scale process automation in government. I know what it costs when a process is broken, what it takes to fix it, and the business, compliance, and legislative risks that come with automating it. You get someone who builds what you need — and understands what it means for your team, your clients, and your bottom line.

You work directly with me through every stage of your project. There's no sales team, no project manager, no handoff to a junior developer. I'm fully accountable to you for delivering the outcomes you want. I work closely with you, getting your feedback and making sure you're never guessing what's happening or what comes next.